Terms of Service
When booking Pilates or Bowen Therapy with Balance Me, the Client agrees to these Terms of Service:
Payment
Term based Group Pilates Class fees are to be paid in full at time of registration. These fee’s are non-refundable.
Casual class fees for Group Pilates Classes are to be paid in full on the day of attendance.
Private One to One Pilates and Bowen Therapy sessions are to be paid in full on the day of attendance or treatment.
Online bank deposit is the preferred method of payment.
Cancellation Policy
A strict 24 hour cancellation policy applies.
Cancellation or ‘non-attendance’ to Bowen Therapy appointments or Private One to One Pilates sessions within 24 hours of appointment time, will be charged in full.
There are no refunds offered for missed Pilates Group classes, but it may be possible to attend a ‘make-up’ class within the same term, subject to space being available. Balance Me includes a online class swaps as part of your Group Class enrolment. Class enrolments cannot be transferred to family members or friends.
If your instructor cancels Pilates Group class due to illness an online class will be sent that you will have access to for 7-days.