Terms of Service
When booking Pilates or Bowen Therapy with Balance Me, the Client agrees to these Terms of Service:
Term based Group Pilates Class fees are to be paid in full 7 days prior to the start of Term.
Casual class fees for Group Pilates Classes are to be paid in full on the day of attendance.
Private Pilates and Bowen Therapy sessions are to be paid in full on the day of attendance or treatment.
Online bank deposit is the preferred method of payment. Cash is also an accepted method of payment.
A strict 24 hour cancellation policy applies.
Please contact Balance Me to make cancellations for all pre-booked Bowen Therapy and Private Pilates sessions at least 24 hours prior to your appointment time or scheduled class time.
Cancellation or ‘non-attendance’ to Bowen Therapy appointments or Private Pilates sessions within 24 hours of appointment time or class time, will incur a 50% cancellation fee.
Once registered, cancellation to attend Term based Group Pilates Classes (prior to the start date) will incur a $40.00 cancellation fee.
If you miss a class due to illness you will have the opportunity to attend at least one catch-up class when space permits.
If your instructor cancels a Term based Pilates Group class due to emergency or illness an extra Pilates class will be scheduled or a refund will be given for the cancelled class.